Wyze Labs is recalling its Wyze Solar Cam Pan security cameras after reports that several units caught fire in people’s homes. The action affects 321,360 cameras in the United States and another 2,560 in Canada, according to federal regulators, and is tied to incorrect assembly instructions that can damage the battery and trigger rapid overheating. The recall matters for anyone who installed the budget-friendly, solar-powered model WYZESCPWH around a house or small business and now faces a potential fire risk.
Why Wyze is recalling more than 321,000 solar matters now
The U.S. Consumer Product Safety Commission says Wyze Labs is recalling the Wyze Solar Cam Pan, model WYZESCPWH, because the printed assembly steps can lead users to puncture the internal battery, which can then overheat quickly and create a fire and burn hazard, according to its recall notice. That document states that 321,360 units in the United States and 2,560 in Canada are affected, turning what might look like a simple paperwork mistake into a large-scale safety problem.
The same notice reports 13 overheating incidents tied to the product, with several progressing to fires that damaged property, according to the Consumer Product Safety Commission. Regulators describe the risk as “serious injury from fire and burn hazards,” language that signals they see a clear pattern rather than isolated user error. For a camera designed to sit on exterior walls or under eaves, the idea that wrong instructions can pierce a lithium battery and ignite the device raises direct concerns for homeowners and landlords who trusted the product to make buildings safer, not more dangerous.
The error also points to a documentation failure inside Wyze’s supply chain. Assembly instructions are a bridge between engineering and the person installing the device. If those steps allow a screw or tool to press into the battery pack, that suggests quality checks missed a predictable failure mode before hundreds of thousands of units shipped out. Without outside review of how instructions are written, translated, printed and applied to real hardware, similar problems could recur in future Wyze products that rely on rechargeable batteries.
The evidence behind Wyze is recalling more than 321,000 solar
The clearest picture of what went wrong comes from the official recall record. The Consumer Product Safety Commission states that Wyze Labs is recalling the Wyze Solar Cam Pan security camera, model WYZESCPWH, after receiving 13 reports of the device overheating, according to its safety announcement. In six of those cases, the overheating cameras reportedly caught fire, which is what pushed regulators to describe the risk in terms of fire and burn injuries.
The same filing lists the scale of the recall as approximately 321,360 cameras in the United States and 2,560 in Canada, numbers that show the issue is not confined to a single batch or region, according to the Consumer Product Safety Commission. The model designation WYZESCPWH is the only product identified, which narrows the scope for consumers trying to check whether their camera is affected. Regulators attribute the hazard directly to “incorrect assembly instructions” that can cause a battery puncture, rather than to a manufacturing defect in the battery cells themselves.
Incident details that feed into such recalls typically originate in consumer complaints filed with the agency. The Consumer Product Safety Commission operates SaferProducts.gov, a public database where people can report overheating electronics, fires and injuries. Those reports help regulators spot patterns across brands and models, and they likely contributed to the count of 13 overheating events that now appear in the Wyze recall notice. While the public database does not always include full follow-up on every incident, it forms part of the evidence trail behind federal actions like this one.
The recall notice itself was surfaced through oversight channels connected to the agency’s Office of Inspector General, according to a citation path that runs through oig.cpsc.gov. That link illustrates how internal watchdogs and auditors track how the Consumer Product Safety Commission responds to product hazards, including whether the agency moves quickly enough once patterns of fire or burn injuries emerge.
What remains unresolved for Wyze is recalling more than 321,000 solar
Even with a formal recall in place, key details remain missing from the public record. The Consumer Product Safety Commission lists 13 overheating incidents and warns of serious injury risk, but the recall documentation does not state whether any of those cases produced confirmed injuries or insurance claims, according to the agency’s own recall summary. There is also no description of where the incidents occurred, how quickly the fires spread, or whether smoke alarms or other systems limited the damage.
The available records also do not spell out what specific changes Wyze plans to make to its documentation and quality checks beyond issuing repair kits and updated instructions. Without that information, it is unclear whether the company will add third-party reviews of assembly guides or new testing that simulates real-world installation errors across its battery-powered lineup. Oversight materials linked through oig.cpsc.gov show how closely the agency’s inspector general tracks recall performance, but they do not yet describe long-term fixes for this particular camera model.
For consumers, the next step is straightforward: anyone who owns a Wyze Solar Cam Pan with the model number WYZESCPWH should treat it as a potential fire risk until it is repaired or removed, according to the recall language from the Consumer Product Safety Commission. The agency’s guidance means owners should stop using the camera and follow Wyze’s recall process for a remedy. The larger question is whether this incident prompts tighter scrutiny of instructions and documentation for other home devices that pack lithium batteries, as any similar error in future products could again turn a safety gadget into an ignition source.
