A $5.75 million settlement over how a dental scheduling portal handled patient information covers about 1.08 million people, and anyone in that group has until January 25, 2027 to file a claim. The lawsuit says the portal, called LocalMed, passed details typed into appointment forms to Google. Dental Intelligence, the company that sells the software, denies wrongdoing.
Who counts as a class member
The class is every person in the United States who used the LocalMed portal to schedule, modify or reschedule a dental appointment between March 2022 and June 2025 and whose information was allegedly disclosed to Google or another unauthorized third party. The settlement agreement puts the number at 1,079,483, citing Dental Intelligence’s own records. It also limits the class to certain configurations of the portal, so not every LocalMed user is in.
LocalMed is scheduling software that Dental Intelligence offered to dental practices. Offices put it on their own websites so patients could book, change and cancel visits online. Many patients may never have seen the LocalMed name, according to the claim information page posted by Open Class Actions. The practical question is whether a dentist’s online booking tool was LocalMed, and the administrator will check each claim against Dental Intelligence’s list of class members.
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What the lawsuit says happened
The case was filed on March 7, 2025, in federal court in Chicago, first as Theys v. Dental Intelligence. It is now Grivetti v. Dental Intelligence, after Victoria Grivetti, Julie Bell and Equila Jackson became the class representatives. The original complaint also named two dental offices. The current complaint, filed March 27, 2026, names only Dental Intelligence.
The plaintiffs allege that Google tracking tools on the portal captured what patients typed while booking. That included names, phone numbers, dental providers, reasons for the visit and insurance carriers. They sued for invasion of privacy, negligence and violation of the federal Electronic Communications Privacy Act. The court has not decided whether any of it is true.
Dental Intelligence says it removed the Google tracking technology and then took the LocalMed portal offline. The agreement requires lawyers for the class to verify that before they ask the court for final approval. It is a business commitment described in the agreement, not an order from the judge.
How the $5.75 million gets divided
Dental Intelligence pays $400,000 up front to cover notice and administration. The remaining $5,350,000 is due after the settlement becomes effective. The fund is non-reversionary, which means no unclaimed money goes back to the company. Leftover funds go to a charity the parties choose and the court approves.
Several costs come out before anyone is paid. Those are administration and notice costs, litigation expenses, service awards of up to $5,000 for each of the three class representatives, and attorneys’ fees of up to one-third of what remains, plus expenses. The fee request is subject to court approval.
Each person with a valid claim then receives an equal share of what is left. Nobody has published a per-person amount, because it depends on how many valid claims come in. The claim page says the settlement offers no credit monitoring and no tiers. It also says no receipts or loss records are required.
Payment is by check or by electronic payment through Venmo, PayPal or a prepaid card. Checks expire if they are not cashed within 120 days, according to the agreement. Claims with problems get 20 days to fix them after the administrator sends a written notice, the claim page says.
The dates and the missing claim site
U.S. District Judge Lindsay Jenkins granted preliminary approval on September 24, 2026. The order sets October 27 as the day notice to the class begins. The administrator, Simpluris, has to set up a settlement website as soon as practicable. As of the claim page’s October 4 listing, no address had been published and the claim form was not public.
The claim deadline is January 25, 2027, which the order calls 90 days after notice begins. The claim page lists claims as either online or postmarked by that date. Anyone who wants out of the settlement has until December 28, 2026 to send a signed written request postmarked by then. Objections are due the same day.
The choice matters. People who opt out keep their right to sue Dental Intelligence on their own. People who stay in, whether they file or not, give up claims tied to the alleged sharing of scheduling-portal information. That release covers claims under the Electronic Communications Privacy Act and the federal health privacy law known as HIPAA.
The judge has set a final approval hearing for March 25, 2027, in the Northern District of Illinois, or remotely if the court chooses. The order leaves the time blank. The settlement says no payments go out unless the court grants final approval, so any check is months away. Class counsel is the Chicago firm Siri & Glimstad LLP.
Did your dentist book through LocalMed?
A claim that misses January 25 gets nothing, and the portal never carried the LocalMed name on most dental websites. Opt-out and objection dates fall a month earlier, on December 28, and they decide whether a person keeps the right to sue.
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This article was produced with AI assistance and edited for accuracy against the sources linked above.
