Costway is replacing about 3,332 convertible high chairs at no charge after the U.S. Consumer Product Safety Commission (CPSC) announced a recall on October 22. The chairs were sold at Walmart and Target stores nationwide and on Costway.com from May 2023 through July 2026 for between $84 and $100. The remedy is a free replacement, and the notice does not list a refund.
What the free replacement takes
Owners should stop using the chairs immediately and contact Costway for a free replacement, according to the CPSC recall notice. Costway asks for a receipt or a photo of the product as proof. It then sends a prepaid return label and ships the replacement at no cost after it receives the recalled chair.
The sequence matters for a household budget. Costway ships the replacement after it receives the recalled chair, so the family is without a chair in between. CPSC’s notice gives no shipping time, and it does not say whether the replacement is the same model.
Costway’s recall line is 844-242-1885, toll-free, from 9 a.m. to 5 p.m. Pacific, Monday through Friday. Owners can also email recall@costway.com or go to the Costway website and click Recall at the bottom of the page.
The recall covers Costway Convertible High Chairs, designed to convert into a table and chair set. They came in purple and white, red and white, blue and white, and brown and white. The notice lists no model numbers, so color and the convertible design are what identify a chair, and one bought for a grandchild’s visits counts if it matches and came from the named sellers.
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What was paid, and what comes back
At $84 to $100 each, about 3,332 chairs add up to roughly $280,000 to $333,000 in sales. That arithmetic is illustrative, since CPSC reports no sales total. For one family, the amount at stake is the price of a single chair.
The remedy is a replacement chair, not cash. An owner who would rather have money back finds no refund option in the notice. The return is on a prepaid label, so the shipping cost of sending the old chair back is not the owner’s.
Costway chose a refund the last time it recalled a high chair. Its Babyjoy high chair recall, release number 25-166 dated February 27, 2025, covered about 4,400 chairs sold at Amazon.com, Walmart.com, Costway.com and Shein.com from November 2022 through November 2024 for $70 to $110. Owners could return the chair on a prepaid label or send photos of a destroyed one for a full refund. Costway’s notice for that recall also cited a seat-to-tray opening large enough for a child to become entrapped, along with an incline over 10 degrees that it said violated the Safe Sleep for Babies Act.
Why CPSC says the chair fails
CPSC says the chairs violate the mandatory standard for high chairs because they lack a passive restraint system. Without one, a child can slip through the opening between the feeding tray and the seat and become entrapped or fall. CPSC puts the risk at serious injury or death.
No incidents or injuries have been reported, CPSC says. The standard is codified at 16 C.F.R. part 1231 and incorporates ASTM F404, and CPSC’s business guidance says manufacturers and importers must issue a Children’s Product Certificate citing it. Which version of F404 applies depends on the manufacture date, with F404-21 covering products made after July 23, 2022.
Federal labeling rules help owners find out when a chair was made. A durable infant product must carry the manufacturer’s name, U.S. contact information, model name or number and date of manufacture, at least month and year, permanently affixed. The recalled chairs were sold over roughly three years and three months, so the manufacture date on the label is the quickest way to show whether a chair could fall inside the May 2023 to July 2026 sales window, though the color and design must match too.
CPSC lists Goplus Corporation, doing business as Costway, of Fontana, California, as the retailer. The chairs were manufactured in China. The notice names no separate importer or distributor.
Catching a recall before the next purchase
CPSC’s recalls page says its data updates weekly as new recalls are announced and that remedy details may change daily. Buyers can subscribe to recall emails or an RSS feed there, and report an unsafe product at SaferProducts.gov. The consumer hotline is 800-638-2772.
The same page lists an October 15 warning on bblüv high chairs that cites entrapment and fall hazards and a violation of the same mandatory standard. CPSC issued two high chair notices in eight days.
The open question for a household is whether the chair in a closet or at a grandparent’s house is one of the 3,332, and what proof of purchase survives: a receipt or a photo is all Costway asks for.
Is a free replacement the only household cost worth chasing?
A recall returns one purchase, and only if someone makes the call. Larger household costs, from property taxes to Medicare premiums to heating, have opt-in programs that pay nothing until an application is filed.
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This article was produced with AI assistance and edited for accuracy against the sources linked above.
