Buyers of HAIARA W5 PRO power banks, about 11,000 of them sold on Amazon.com from May 2025 through September 2026 for $18 to $22, can get a full refund under a recall the Consumer Product Safety Commission announced on Oct. 29, 2026. The seller, Mitrytech, has received 600 reports of fire and other thermal incidents, including three burn injuries and nine reports of property damage. CPSC says the lithium battery can explode and ignite.
At the listed prices, the refunds add up to roughly $198,000 to $242,000 across all of the units, or $18 to $22 for each owner who completes the steps. The remedy is a refund of the purchase price, not a replacement, and it comes with a condition: the owner has to mark the unit as recalled, photograph it and dispose of it first.
Which power banks are covered
The recalled units are black, with “20W” printed on the front and “Model: W5 PRO” printed on the side, according to the CPSC recall notice, Recall No. 27-056. The recall covers only units with no date code in the YYYYMMDD format on the side.
The seller name, Mitrytech, and the brand name, HAIARA, appear on the Amazon purchase receipt. The company behind the listing is Huizhou Yancheng Trading Co., Ltd., which does business as Mitrytech, of China.
Anyone who bought a black 20W power bank on Amazon.com since May 2025 should turn it over and read the side. If it says Model: W5 PRO and carries no eight-digit date code, the unit is covered, and the owner should stop using it and start the refund by emailing the seller. The Amazon receipt, which names Mitrytech and HAIARA, confirms the purchase.
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A power bank is a small battery pack that charges a phone or tablet away from an outlet, and it is the kind of device that sits in a purse, a glove box or a bedside drawer. A unit with a battery that can ignite is a risk in any of those places, which is why CPSC tells owners to stop using it immediately.
How the refund works step by step
Owners contact Mitrytech and send a photo of the power bank with the word “recalled” written on it in permanent marker, then confirm they will dispose of it in line with applicable laws. The company’s own recall page says to email HAIARArecall@outlook.com, and an order number is optional but speeds things up.
The company’s page tells owners to check the side of the unit first. If there is no date code, the unit is part of the recall, and anyone unsure can email before proceeding. Once the company receives the photo and the disposal confirmation, it issues a full refund of the purchase price.
The disposal step has a safety rule attached. The company’s page says not to put the power bank in household trash or recycling and to follow local lithium battery disposal rules, so the photo comes before the drop-off.
The CPSC notice names only buyers who purchased from Mitrytech on Amazon.com, and the refund instructions apply to them. Anyone unsure about a unit can email the recall address before discarding it, according to the company’s page.
Refund or replacement: what other recalls offer
The remedy differs from recall to recall. On Oct. 29, the CPSC recalls list also carried full-refund recalls for SOOWERY 8-drawer fabric dressers, Pamag Pieeoo mattresses and PILLANI nursing pillows. The dressers were sold on Amazon for about $106, about 138 of them, and owners must disassemble and photograph the dresser before the company pays.
The Pamag Pieeoo mattresses, about 50 twin-XL units sold on Amazon in March 2026 for $80 to $95, violate the federal flammability standard. Their refund also requires writing “RECALLED” on the mattress, emailing a photo and disposing of it.
Some recalls pay nothing back. The DREO DR-HSH015 space heater recall, which covers about 338,800 units sold for $70 to $110, offers a free replacement instead of a refund. Owners there must cut the cord and send a photo before the replacement ships.
The refund value for any one household is small, $18 to $22 here, and the effort is an email and a photo. The cost of skipping it is a charged battery that CPSC says can explode, kept in a place where no one expects a fire to start.
CPSC also runs SaferProducts.gov, where the public can file and read complaints about thousands of types of consumer products. Reports there go to CPSC staff, who decide what action to take, and the businesses that make or import the product are notified.
Recalls of low-priced items sold through online marketplaces are easy to miss, because a $20 purchase leaves little trace beyond an order email. The receipt names the seller and the brand, and for this recall that is the only proof the refund process needs besides the photo.
Refund amounts of this size rarely feel worth the trouble, but they add up in a household that buys small electronics, bedding and furniture online. Keeping order emails for marketplace purchases, and comparing them against CPSC announcements, is how a $20 refund gets claimed.
Is a HAIARA power bank in a drawer at home?
A $20 refund is easy to forget, and it is one of many small leaks in a household budget: an unclaimed refund here, an overlooked tax break there. The HAIARA recall pays $18 to $22 back to the buyer who sends the photo and the disposal confirmation.
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This article was produced with AI assistance and edited for accuracy against the sources linked above.
