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The Money Overview

FTC’s proposed Amway order would require recruits to sell 70% of what they buy to real customers

Amway recruits would have to sell at least 70% of the products they buy from the company each month to outside customers under a proposed order filed by the Federal Trade Commission and the state of Washington on September 17, 2026. The same order would impose a $225 million judgment against Amway and two of its largest recruiting affiliates, World Wide Group and Leadership Team Development, the largest monetary recovery the FTC has ever obtained from a multilevel marketing company. Nearly all of the money is set aside for recruits who lost money, and the order takes effect only if a federal judge approves it.

How The 70% Resale Rule Would Work

According to the FTC’s announcement, Independent Business Owners, known as IBOs, would be required to sell to others at least 70% of the products they purchase from Amway each month. The Washington Attorney General’s Office said the rule is meant to stop participants from stockpiling inventory, which it said artificially inflates Amway’s sales.

The resale requirement is backed by several reporting and enforcement changes. IBOs would have to promptly report every customer sale, including the actual price paid, and Amway would send receipts directly to those customers. Amway would be required to terminate IBOs who fake sales or teach others to do so, and its sales records would be audited regularly by an independent outside auditor.

Recruiters would also feel the change in their pay. Under the proposed order, recruiters would receive substantially reduced compensation when the people they bring in buy products but do not resell them. That shifts the financial reward away from signing up buyers inside the network and toward sales to genuine customers outside it.


Earnings pitches leave a paper trail. The Amway complaint centers on income promises that most recruits never saw, and anyone weighing a similar offer, or recovering from one, benefits from writing down each claim, purchase and payment as it happens in the fraud evidence and report log included in the Senior Fraud Defense & First-Hour Recovery Kit.

What Regulators Say Recruits Were Told

The joint complaint, filed in the U.S. District Court for the Western District of Washington, alleges that Amway, World Wide Group and Leadership Team Development used misleading earnings claims to pressure IBOs into buying products they did not want and found difficult to sell. World Wide Group is based in Spokane Valley, Washington, and Leadership Team Development is based in North Carolina.

According to the agencies, recruits were told they were likely to earn more than $40,000 a year, replace a full-time job or retire early. The Washington Attorney General’s Office said the complaint alleges only about 1% of participants earn that much, and that most people who joined through the two affiliates after 2020 spent more on Amway products and training than they received in income from the company.

Both affiliates sell training materials and services that the complaint says cost thousands of dollars a year and were marketed as essential to success. Those trainings allegedly told IBOs to buy a set amount of product each month whether or not they could resell it, and to spend their time recruiting others to do the same. The complaint also says recruits were told to falsely report sales that never happened, making the business look like it revolved around retail selling rather than recruitment.

High prices added to the problem, according to Washington officials. The state said that until recently, Amway sold a case of 24 bottles of water for $52, a price that made selling to the general public difficult.

“Amway and its affiliates profited by taking advantage of regular people’s hopes and ambitions,” Washington Attorney General Nick Brown said. Christopher Mufarrige, Director of the FTC’s Bureau of Consumer Protection, said the companies “misled prospective workers with false earnings claims and then pressured them to buy Amway products they were unlikely to be able to sell.”

First-Year Training Fees Would End

One of the most direct changes for new recruits involves the cost of getting started. The proposed order would require Amway to make its approved providers, including World Wide Group and Leadership Team Development, stop charging new IBOs for any training or services during their first year. IBOs would also have to complete training on the new rules before they are allowed to recruit anyone else.

That provision targets the stage when recruits are most likely to spend heavily. People drawn in by the promise of replacing a paycheck or retiring early often buy training packages, event tickets and monthly product orders before earning anything back. Removing first-year training charges limits how much a new participant can lose before learning whether there is real customer demand for the products.

The changes apply going forward. They do not by themselves refund money already spent, which is the purpose of the $225 million judgment.

What The $225 Million Means For Former Recruits

The FTC said nearly all of the $225 million would go to IBOs recruited by World Wide Group and Leadership Team Development who lost money. Washington officials said thousands of state residents may be eligible for compensation, which the FTC will administer nationwide. The FTC said information on its redress program will be provided at a later date. No claim form or deadline has been announced.

The Commission voted 2-0 to authorize the complaint and stipulated final order. Under federal practice, stipulated final orders have the force of law once a district court judge approves and signs them, so both the practice changes and the payment depend on that approval.

Older Americans are frequent targets of work-from-home and business-opportunity pitches, particularly those that promise supplemental retirement income or a path out of a full-time job. Former IBOs who may qualify should keep order histories, training receipts, bank statements and income records from Amway in one place so they can respond when the FTC opens its redress program. The agency says it never demands money, makes threats, tells anyone to transfer money or promises a prize, so any caller offering to file an Amway claim for a fee is not legitimate. Updates will appear on the FTC refund programs page.


When A Business Opportunity Turns Into A Loss

The Amway redress program has not opened yet, and former recruits face a stretch where records are scattered and follow-up calls may not all be genuine. Getting purchases, training charges and income claims organized now makes it easier to act once the FTC posts details.

The Senior Fraud Defense & First-Hour Recovery Kit includes the first-hour recovery plan for the moments after money has gone to a questionable offer, the free credit-freeze steps and a fraud evidence and report log for recording what was promised and what was paid.

Those steps are laid out in the Senior Fraud Defense & First-Hour Recovery Kit.

This article was prepared with AI assistance and reviewed against the linked official sources.