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Raging Waters customers who paid an online processing fee can claim from an $850,000 settlement by November 24

Anyone who bought admission tickets at ragingwaters.com and paid an online processing fee has until November 24, 2026, to file for a share of an $850,000 settlement. The money comes from Festival Fun Parks, LLC, the defendant in a Los Angeles County lawsuit over that fee. The claim form is online, and the payout depends on how many people file.

Who counts as a Raging Waters class member

The class covers people living in the United States who bought admission tickets on www.ragingwaters.com between June 1, 2020, and June 22, 2026, and paid what the notice calls a “Processing Fee.” The long-form notice ties eligibility to purchases on that website, so the order confirmation email is the first thing to find.

The case is Velazquez v. Festival Fun Parks, LLC, No. 24STCV20667, in the Superior Court of California for Los Angeles County. It challenges the processing fee charged on online ticket orders. The class period runs more than six years, which means older orders from the 2020 and 2021 seasons count too.

Someone who ordered tickets more than once needs to send in only one claim form. The form is signed under penalty of perjury and says three things: the person lives in the United States, bought tickets on the site during the class period, and paid a processing fee. The notice says missing information means no payment.

The class leaves out a short list of people: governmental entities, the lawyers on both sides, Festival Fun Parks and its affiliates, and the judge and court staff. Anyone who validly opted out is also excluded. Ordinary ticket buyers are the group the settlement is built for.

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How an $850,000 fund becomes individual checks

The full $850,000 does not go to ticket buyers. The notice lists estimated deductions, all subject to court approval: up to $283,333.33 in attorneys’ fees, about $67,000 for notice and administration, $13,965.86 in litigation costs and a $2,500 service award for the class representative.

Those four estimates add up to about $366,800. On the notice’s own numbers, that leaves roughly $483,200 to be divided among people who file valid claims. The final figures can move, because the judge has to approve each deduction.

The attorneys’ fee estimate equals one-third of the fund, and the notice says the request is capped at that amount. The judge decides whether to grant it. The administration estimate of about $67,000 is the second-largest deduction on the list.

No fixed payment is promised. Each claimant’s share is proportional to the processing fees that person paid, measured against the total fees collected from class members during the class period. The notice says the amount depends on that proportion, on how many eligible claimants file, and on other settlement expenses.

No per-person estimate appears in the notice. Because shares track fees paid, someone who bought online tickets in several seasons will hold a bigger share than someone who ordered once. Payment arrives by check or electronic payment, whichever the claimant picks on the form.

The November 9 hearing and the claim deadline

The court has not yet given final approval. The final approval hearing is set for November 9, 2026, at 9:00 a.m. in Department 6 of the Spring Street Courthouse, 312 N. Spring Street, Los Angeles. The notice warns the date can change and says the settlement website will confirm it and say whether the hearing may proceed virtually.

The claim deadline falls after the hearing, so the form can be filed now without waiting to see how the judge rules. Payments go out only if the court approves the settlement and any appeals are resolved, according to the settlement website.

The window to opt out or object closed on September 28, 2026. People who did nothing, or who file a claim, release all claims alleged in the lawsuit and claims arising from the same facts. Anyone who wanted to sue separately over the fee had to leave the class by that date.

Where the claim form goes

Claims can be filed at RagingWatersSettlement.com or mailed to Velazquez v. Festival Fun Parks, Attn: Claim Forms, 1650 Arch Street, Suite 2210, Philadelphia, PA 19103. Mailed forms must be postmarked by November 24. The administrator’s toll-free line is (888) 558-4218.

Class counsel is the Santa Monica firm Dovel & Luner, LLP, which is also the firm asking the court for the fee. Questions can go to RagingWatersSettlement@dovel.com. The notice adds that neither the defendant, class counsel nor the administrator gives tax advice.

This is not the only ticket-fee case against Festival Fun Parks. A separate $500,000 settlement covers online ticket buyers at Lake Compounce in Connecticut, with its own claim website, its own court and its own claim form. A Raging Waters claim does not count there, and a Lake Compounce claim does not count here.

The open question for a ticket buyer is whether an old order email still shows the fee. Anyone who finds it has until November 24 to file, and a claim sent after the November 9 hearing would still be on time.

Does an old Raging Waters order email show a fee?

A claim form for a settlement like this is short, but it still needs the right dates, the right purchase window and a deadline kept on a calendar. People who file one fee claim often find several others open at once, each with its own form and its own cutoff, and a late filing pays nothing.

The Settlement & Refund Recovery System gives claimants the four-date rule for reading a settlement notice, a step-by-step filing walkthrough and a claim log and payment tracker. The tracker is a 5-tab Excel file, so the November 24 date and every later payment sit in one place. It comes from RetireShield, not the claim site, and the filing itself stays with the claimant.

Track the Raging Waters claim and every other open settlement date in one recovery system →


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This article was produced with AI assistance and edited for accuracy against the sources linked above.

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Daniel Harper

Daniel is a finance writer covering personal finance topics including budgeting, credit, and beginner investing. He began his career contributing to his Substack, where he covered consumer finance trends and practical money topics for everyday readers. Since then, he has written for a range of personal finance blogs and fintech platforms, focusing on clear, straightforward content that helps readers make more informed financial decisions.​