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The FTC is mailing $2.7 million in refund checks to 62,893 Handy customers, who must cash them within 90 days.

The Federal Trade Commission has begun mailing more than $2.7 million to 62,893 people, closing out a case against the gig-work platform Handy Technologies. Each check carries a hard expiration: recipients have 90 days from the mailing date to cash it before the money reverts. The payments arrive roughly a year and a half after the FTC and the New York Attorney General accused the company of advertising earnings that few workers ever saw while quietly docking pay through fees and fines.

How Handy’s earnings pitch drew the FTC order

The company at the center of the case is a home-services platform that recruited cleaners, handymen and other independent workers, then connected them with customers who booked jobs through the app. The dispute was never about the quality of that work. It was about the gap between what Handy told prospective workers they could earn and what the platform actually paid once its charges were subtracted.

In January 2025, the FTC and New York’s attorney general jointly charged Handy, which now operates as Angi Services, with running advertisements whose earnings figures did not reflect what the overwhelming majority of platform workers took home. The complaint described a recruiting pitch built on numbers most workers had little chance of reaching.

Regulators also alleged the company failed to clearly disclose a web of fees and fines that pulled millions of dollars out of workers’ wages, including penalties for jobs marked incomplete and for cancellations handled the wrong way. The settlement that followed funded the payments now going out, and the commission has said the refunds total more than $2.7 million.


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Who receives a check and why the 90-day clock matters

The 62,893 recipients are not customers who booked a cleaning. They are the workers themselves, each charged for eligible fees and fines during the window the FTC examined, which ran from January 2019 through November 2024. Those on the identified list do not have to file anything; the checks are being mailed directly by the case administrator.

The timing is the part that trips people up. The checks instruct recipients to cash them within 90 days, and the agency’s refund program pages explain that money left uncashed after a deadline can be far harder to recover. A check that sits in a drawer as junk mail is the most common way a real refund goes to waste.

Questions about a specific payment route to Simpluris, the refund administrator the commission named in the case, reachable at 833-647-9063. Spread across the group, the average payment works out to roughly $43, though individual amounts track how much each worker was charged, so some checks run larger and some smaller than that figure.

The Handy payout is a small slice of a much larger operation. The FTC returns hundreds of millions of dollars to consumers in a typical year through cases like this one, and a meaningful share of those checks are never cashed, usually because recipients mistake a legitimate government envelope for junk mail or a scam. That pattern is exactly why the 90-day instruction is printed on the check itself rather than buried in a letter.

The refund scam that tends to shadow every real one

Government payouts reliably attract impostors, and a settlement mailing tens of thousands of checks is an obvious target. The commission repeated a line in this case worth committing to memory: it never requires people to pay money or hand over account information to receive redress. That principle is spelled out on the Handy settlement refund page.

A genuine FTC check simply arrives in the mail. A phone call or email demanding a processing fee, a gift card, or a bank routing number to release a supposed refund is the signature of a fraud, not the government. The same goes for anyone claiming they can speed a payment along in exchange for a cut.

The impostor risk is heightened whenever a settlement makes the news, because fraudsters read the same headlines and know a fresh batch of people is expecting money. A recipient who wants to confirm a check is real can call the administrator directly at the number the FTC published, rather than any number that arrives in an unsolicited message. Verifying through the official channel, not the one a stranger provides, is the single habit that defeats most of these schemes.

For the workers on Handy’s list, the refund is a modest recovery of wages skimmed away in small increments over years. For everyone else, the case is a plain illustration of how federal refunds actually work: by mail, without a fee, and on the agency’s own timetable. The distance between that quiet process and a stranger insisting on payment first is the clearest test of which one is real.

This article was produced with AI assistance and reviewed against primary sources by The Money Overview editorial team.

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Daniel Harper

Daniel is a finance writer covering personal finance topics including budgeting, credit, and beginner investing. He began his career contributing to his Substack, where he covered consumer finance trends and practical money topics for everyday readers. Since then, he has written for a range of personal finance blogs and fintech platforms, focusing on clear, straightforward content that helps readers make more informed financial decisions.​


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