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Utah’s HEAT energy-assistance program opens to the general public November 1, with winter shutoff protection for qualifying households

Utah’s Home Energy Assistance Target program, known as HEAT, opens to the general public on November 1. Households with a member who is 60 or older, disabled or under 6 can apply sooner, since the state accepts their applications from October 1. Qualified low-income customers of regulated utilities also get protection from winter shutoff in certain circumstances.

Who can apply now and who waits until November 1

The Utah Office of Consumer Services says the HEAT program opens every November 1 for the heating season. The state’s Department of Workforce Services draws a line inside that date: applications from households with a disabled member, an adult age 60 or older or a child under 6 are accepted from October 1.

Everyone else is processed from November 1. Both groups run through September 30 or until federal LIHEAP money is exhausted, whichever comes first. For an older Utahn, that means the application can go in now, and waiting for the general opening gives up a head start.

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The income test is 150 percent of the federal poverty level or less. The state gives no dollar figures, so the number depends on household size and has to be checked against the HEAT policy manual. The household must also pay its own home energy costs, include an adult 18 or older and include a citizen or qualified non-citizen.

HEAT is not only a winter program. The state says its year begins October 1 and ends the following September 30, and describes it as winter home heating assistance plus year-round crisis intervention. The year can end sooner, because the program stops when federal LIHEAP funds are exhausted, so an early application protects against a funding cutoff.

What to have ready before applying

The documents list is specific. Applicants need copies of power and heating bills and proof of all income for every household member for the month before the application. Proof of eligible medical expenses, child support and alimony paid in that month is also requested, along with proof of disability where it applies.

Those month-before rules are where applications stall. Each member’s income has to be documented, and the proof is tied to the same month for the whole household. The state says the HEAT policy manual and the local HEAT office hold the full requirements.

The Office of Consumer Services answers program questions at (801) 530-6674, open 8 a.m. to 5 p.m. Monday through Friday except state and federal holidays. The program is federally funded.

The bill credits that ride along with HEAT

HEAT approval opens the door to other help. Rocky Mountain Power customers who meet HEAT income guidelines can get a discount through the Home Electric Lifeline Program. The program says its credit is a maximum of $18.00 this year, and that the best way to apply is to apply for HEAT and get both.

The Office of Consumer Services also lists the Energy Assistance Fund at Enbridge Gas Utah. It gives HEAT-qualified customers a one-time credit per heating season, and the amount varies from year to year. The state gives no figure for this winter, so households should ask the utility what the credit is.

The State Weatherization Program is funded through HEAT, the Department of Energy and utility ratepayer funds. It helps weatherize homes and covers emergency repair or replacement of furnaces and air conditioners. The state gives no dollar figure for repairs, so the local HEAT office is the place to ask what a failed furnace would qualify for.

Applying for the discount separately is possible. The program says a customer can print its application and follow the instructions at the bottom of the form, and callers can reach it at 801-521-6107 or 844-214-3090. Applying for HEAT first avoids the second form.

If a shutoff notice is already in hand

The shutoff protection is narrower than it first sounds. The Office of Consumer Services says qualified low-income customers of regulated utilities are protected against winter shutoff in certain circumstances. The state does not spell those circumstances out or give start and end dates, so the protection should not be treated as automatic.

For a household facing an imminent shutoff, the state lists two steps. Call 211 to find the county agency that handles crisis funding, and contact the utility right away to ask about payment arrangements. The program adds that households in danger of shutoff can contact their local HEAT office for crisis assistance.

The protection is tied to regulated utilities, so a household should know which company sends its gas and power bills and ask that company whether the shutoff protection applies. Keeping the most recent bills handy helps, since the application asks for copies of power and heating bills anyway.

The decision for an eligible household is which date applies: October 1 for a household with an older adult, November 1 for everyone else. And is the month-before income paperwork ready for whichever date it is?

Applying for Utah HEAT help this winter?

A household that applies without current income proof for the month before, or that waits for a shutoff notice, can lose weeks of winter coverage. The state’s own description says the shutoff protection holds only in certain circumstances, and the program ends early if federal money runs out.

The Senior Property Tax & Home-Cost Relief Kit is a related tool that goes beyond HEAT itself. It brings heating, cooling and home-repair help together with an application log and renewal calendar, so each Utah application, credit and renewal date stays in one place. Part 5, Utilities and Home Costs, covers the heat and power side.

Keep HEAT and utility credit dates straight with the kit’s application log →


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This article was produced with AI assistance and edited for accuracy against the sources linked above.