Casely will send a free replacement power bank to owners of about 429,200 recalled MagSafe wireless chargers, an offer that has stayed open since mid-April with no purchase receipt required — only two photos of the device once it is marked “Recalled” in permanent marker. The remedy has quietly kept running for months, and it still matters because the lithium-ion battery inside the charger can overheat and ignite. Federal regulators say that failure has now been tied to a fatal house fire and a separate fire aboard a commercial flight, which is why a device bought years ago and long forgotten in a bag or glovebox is worth checking today.
Why a 2025 recall was reannounced in 2026
Casely first recalled the power bank in April 2025 after the company logged 51 consumer reports of the battery overheating, swelling or catching fire, including six minor burn injuries. The Consumer Product Safety Commission’s reannouncement says that since that original notice, 28 additional reports have come in, including two incidents serious enough to reshape how the agency is treating the recall: an August 2024 fire in New Jersey and a February 2026 fire on an airplane.
In the New Jersey case, a 75-year-old woman was charging her phone with the power bank on her lap when it caught fire and exploded; she suffered second- and third-degree burns and later died from complications tied to those injuries. In the airplane incident, a 47-year-old passenger was charging her phone with the same model when it ignited mid-flight, leaving her with first-degree burns. Those two cases, on top of the original 51 reports, are what pushed CPSC and Casely to reannounce the recall as a Fast Track case rather than let the 2025 notice stand as the final word.
The recalled charger is the Casely Power Bank 5000mAh, a MagSafe-compatible wireless phone charger with model number E33A printed on the back and “Casely” engraved on the front plate. It sold for $30 to $70 at getcasely.com, on Amazon and through other e-commerce sites between March 2022 and September 2024 — a long enough sales window that plenty of units likely changed hands as gifts or were packed away and forgotten well before this year’s reannouncement.
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How the free replacement works, and why there’s no clock running out
Getting a new charger does not require digging up an old receipt or an order confirmation. Casely’s process, laid out on its recall page, asks owners to stop using the device immediately, then submit two photographs through an online form: one showing the front of the power bank with the word “Recalled” and the date written on it in permanent marker, and a second showing the model number on the back.
Once the photos are uploaded, Casely ships a replacement at no cost, with no purchase history to look up and no store to visit. Owners with questions about the status of a submission, or who would rather walk through the steps by phone, can call 888-964-9331 weekdays from 9 a.m. to 5 p.m. Eastern or email recall@getcasely.com instead of using the online form.
Unlike a class-action settlement or a limited-time rebate, this remedy carries no filing deadline in the CPSC’s notice, and the offer remains active more than four months after the April reannouncement. That matters for anyone who only now hears about the recall through this reannouncement, a hand-me-down charger, or a power bank tucked in a car’s center console since 2023 — the replacement is exactly as available today as it was the week the notice went out.
Disposal is its own separate step. The CPSC’s notice specifically warns against throwing the recalled battery in the trash or a curbside recycling bin, since lithium-ion batteries can ignite when crushed or damaged in normal waste handling. The EPA’s guidance on lithium-ion battery recycling similarly treats these batteries as a hazard once discarded, recommending a household hazardous waste collection site rather than a standard bin — and CPSC advises calling ahead to confirm a local site will accept a recalled battery before making the trip.
What to check before the next charge
The identifying details are simple enough to check in under a minute: flip the charger over and look for “E33A” on the back, then look for “Casely” engraved on the right side of the front plate. A device bought as a stocking stuffer, a travel gift, or a bulk Amazon order years ago is easy to lose track of, and this charger’s four-plus years on the market means it has had time to end up in a lot of hands beyond the original buyer.
The core fact worth carrying away is less about the fire risk in the abstract and more about the transaction on offer: Casely is not asking anyone to prove a purchase, pay a fee, or race a countdown clock to get a working charger back. The company is simply asking owners to stop using the recalled model, document it with two photos, and let the replacement process run — a low-friction fix for a hazard the CPSC considers serious enough to have reannounced twice.
This article was researched and drafted with the assistance of artificial intelligence.
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