People who used GoodRx before April 2024 have until December 29, 2026, to file a claim in a $32 million privacy settlement. GoodRx Holdings and the ad-tech company Criteo agreed to pay the money to settle a class action over how the discount-drug app handled users’ health information.
The claim form is on the settlement administrator’s claim page, and the published terms say no receipts or notice number are needed to file. No payment amount has been set, and the money will not move until the judge signs off in February.
Who counts as a GoodRx class member
The class is broad. It covers every person in the United States who used any GoodRx website, app or service before April 20, 2024, according to the settlement summary on ClaimDepot. That includes the main GoodRx coupon app and website, plus GoodRx Gold, HeyDoctor and GoodRx Care.
The administrator’s claim page describes the class the same way: anyone who used any GoodRx website, app or service before April 20, 2024. A person who only looked up a drug price once, or who stopped using the app years ago, is still inside that definition.
The test is simple. Anyone who pulled up a prescription coupon on GoodRx, on a phone or a computer, before the April 20, 2024 cutoff should treat the claim as theirs to file. Length of use does not matter, and neither does whether the person ever bought anything through the app.
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What the lawsuit says GoodRx did
The case is Doe v. GoodRx Holdings, No. 4:23-cv-00501-AMO, in federal court in the Northern District of California. The plaintiffs allege that GoodRx passed users’ prescription and health-condition details to advertising and analytics companies, among them Criteo, Meta and Google, through tracking tools built into its app and site between about 2017 and 2020. GoodRx and Criteo deny the allegations and settled to avoid the cost and risk of a trial.
The Federal Trade Commission made a similar claim in 2023. In a February 2023 enforcement action, the agency alleged GoodRx shared medication and health-condition data with Facebook, Google and Criteo. It was the first case under the FTC’s Health Breach Notification Rule, and the FTC announced a $1.5 million civil penalty. The private class action is a separate matter and seeks money for users rather than a penalty.
How much the fund could pay
The $32 million fund is non-reversionary, which means no leftover money goes back to either company. Every person with a valid, timely claim gets the same amount: the net fund divided by the number of valid claims, per OpenClassActions. No dollar figure per person has been announced, and the number depends on how many people file.
Money comes out of the fund before it reaches users. Class lawyers plan to ask for no more than one-third of it, about $10.67 million, plus up to $125,000 in expenses, and the judge decides the actual amount. Service awards of up to $2,000 each for the named plaintiffs and the cost of running the claims process also come out first. On those maximum figures, roughly $21 million would be left to divide, and a larger pool of claimants means a smaller check for each.
Three dates that are easy to mix up
Claims close December 29, 2026. Online claims are due by 11:59 p.m. Eastern Time that day, and paper claims must be postmarked by December 29. The deadline to opt out, which means asking to be excluded from the settlement and keeping the right to sue separately, is also December 29, and an opt-out request must be mailed and postmarked by then.
The cutoff for being in the class is April 20, 2024, and that date is about when people used GoodRx, not when to file. The court granted preliminary approval on September 8, 2026, and a final approval hearing is set for February 11, 2027, at 11:00 a.m. before Judge Araceli Martinez-Olguin in Oakland. That hearing date can change, and nobody is paid until the judge grants final approval.
The deal reached that point on its third version. MLex reported in September that the $32 million settlement was set to be approved on a third try. Payments are expected about 75 days after final approval and after any appeals end, so a check is unlikely before spring 2027.
How to file and how payment works
The online route runs through the settlement website, where the administrator, A.B. Data, collects claims. Class members do not need documents to prove they used GoodRx, according to ClaimDepot’s summary of the notice.
Anyone who prefers paper can print the PDF claim form from the website and mail it to GoodRx Data Disclosure Settlement, c/o A.B. Data Ltd., P.O. Box 173138, Milwaukee, WI 53217. The payout choices listed are Zelle, PayPal, Venmo, a virtual prepaid card or a paper check.
Filing is not the only decision. Anyone who wants out of the settlement entirely has to mail an opt-out request, postmarked by the same December 29 date. Filing a claim and opting out are separate choices, and each person makes their own.
Anyone who files by mail should keep the postmark receipt, and those who file online should save the confirmation. The settlement is open for claims now, and nothing in the published terms rewards waiting until the last week of December.
Filing for the GoodRx money before December 29?
A claim that goes in late, or with a payout method that no longer works, earns nothing, and the GoodRx settlement runs on several dates at once: a December 29 filing and opt-out deadline, a February 11 hearing and a payment window that opens months later.
The Settlement & Refund Recovery System includes a step-by-step filing walkthrough, the four-date rule for reading a settlement notice, and a claim log and payment tracker. The four-date rule separates the claim deadline from the opt-out date, the hearing and the payout, and the log keeps the filing date, the confirmation and the chosen payout method in one place until the money arrives.
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This article was produced with AI assistance and edited for accuracy against the sources linked above.
