People whose information was swept up in the OneTouchPoint breach have until November 16, 2026 to file a claim in a class action settlement. The benefits include a flat $75 cash payment, reimbursement of up to $5,000 for proven losses, and two years of credit monitoring. The settlement site says the only way to receive any of it is a valid, timely claim form.
Who the OneTouchPoint settlement covers
OneTouchPoint, known as OTP, is a mailing and printing vendor for health-care companies. It had a cybersecurity incident in April 2022. The case is Dusterhoft v. OneTouchPoint, filed in Waukesha County Circuit Court in Wisconsin, and OTP denies the claims against it.
The settlement website describes the class as current and former patients or subscribers of OTP’s clients, plus OTP employees. Neither the site nor the court notice names the health plans. The people who can file for money are those whose private information OTP’s own investigation found was impacted.
The settlement FAQ sets a second group apart. People who were sent notice of possible impact, but whose impact could not be confirmed, are in the injunctive relief class. They cannot file for money or credit monitoring. Both class definitions depend on a notice being sent or on OTP’s investigation finding an impact.
That answers the question many people have, which is whether their health plan was one of the clients. The plan name matters less than the notice. A person who received the email or postcard has the Claim Number and PIN needed to file online.
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What the claim pays, and what it asks for
A claimant picks between two paths. One is a one-time $75 payment, which needs no documents and no statement of time spent. The other is documented compensation. The FAQ lists reimbursement of out-of-pocket costs up to $500, proven monetary losses, professional fees and credit repair fees up to $5,000, and $25 an hour for up to four hours of time, which is a $100 maximum.
The settlement agreement caps the documented route. A class member who elects those benefits may not receive more than $5,000, not counting credit monitoring. The agreement lists the data involved as names, addresses, Social Security numbers, member IDs, dates of birth and health insurance information, along with other medical information from health assessments.
Credit monitoring is its own benefit. The FAQ describes a two-year membership of one-bureau credit monitoring with at least $1 million in fraud protection. One bureau means one of the three credit reporting companies, so it watches one credit file, not all three.
The settlement does not set up a total fund. OTP pays the credit monitoring, administration costs and class counsel’s fees and costs, which counsel will ask the court to set at up to $1,500,000. Payments to claimants come on top of that, so the fee request does not come out of a claimant’s share.
The settlement also includes a promise that applies to both classes. Under the FAQ, OTP will make cybersecurity changes and keep them in place for no less than five years. That part carries no payment and no claim form, and it covers people in the injunctive relief class too.
How to file before November 16
The court-approved notice gives three ways to file. A claimant can file online at OTPDataIncident.com, which the notice calls the fastest method. A claim form can also be downloaded and mailed to the settlement administrator, Analytics Consulting, at PO Box 2005, Chanhassen, MN 55317-2005. A paper form can be requested by email at OTPDataIncident@noticeadministrator.com.
Claims are reviewed for completeness and plausibility, according to the FAQ. The administrator can ask for more information, and a claim that does not answer in time is invalid and unpaid. A person claiming losses should expect to supply receipts, statements or fee records for each item.
Other dates are on the important dates page. The deadline to opt out or object was October 16, and it has passed. The final approval hearing is November 18, 2026 at 10:00 a.m., two days after the claim deadline.
When the money could arrive
No payment date has been set. The agreement ties payments to what it calls the effective date, which falls 35 days after the final judgment if nobody appeals. If there is an appeal, it falls 14 days after the appeal ends.
OTP then pays the claims money to the administrator within 30 days of the effective date, or later if accounting steps are not done. The administrator pays claimants as quickly as possible. A judge’s approval on November 18 starts that clock and does not end it.
Questions about a claim form go to the administrator, whose mailing address and email are printed on the notice. The claim deadline falls before the hearing, so a person who waits for the court’s decision before filing has already missed the window.
Holding the OneTouchPoint postcard but no records?
A claim that lands after November 16 pays nothing, and a losses claim without receipts can be turned down. The $75 route needs no documents, which makes the date the main risk for most people with a notice.
The Settlement & Refund Recovery System walks through filing step by step and includes a claim log and payment tracker, where a household can record each claim’s deadline, confirmation and payment. It also teaches the four-date rule for reading a settlement notice, so filing, hearing and payment dates stay separate.
It is 50 pages with a five-tab Excel tracker and a large-print quick-start sheet.
Log the OneTouchPoint claim and every other open claim in a settlement tracker →
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This article was produced with AI assistance and edited for accuracy against the sources linked above.
